Frequently Asked Questions
About Easy Expense
What is Easy Expense?
Easy Expense is a mobile app that helps you track expenses conveniently and efficiently. As a personal and business expense tracker, our receipt scanner transforms receipts into digital expenses. You can also link your bank account to sync, track, and categorize bank transactions!
Once your expenses are added, view a summary or create custom reports with your cloud-stored expenses. Or export your itemized expenses straight to your tax accountant when tax season comes.Try Easy Expense for free; no credit card required! After your premium trial expires, you’ll still have access to the free features.
Who We Are
Demonstrated history of helping mobile app startups improve their products and revenues as a growth engineer. Always focused on building things people actually use. Solo coded an Android app with 100,000+ users while still in high school.
With expertise in everything from AI modeling to API development to building high performance mobile applications. Excels in building and shipping products quickly. Turned down job offers from prior industry connections to pursue Easy Expense.
Easy Expense aims to solve one of the many pain points for individuals and businesses: tracking expenses. We want to provide a reliable and user-friendly expense-tracking solution to help small businesses, freelancers, and independent contractors reduce tedious manual data entry and maximize their tax deductions. With the highest accuracy and security possible, our users can trust the information they receive from our platform.
Easy Expense is based in the United States (401 E 8TH ST STE 214 PMB 7863, Sioux Falls, SD 57103) with the team remotely working from US & Canada.
How do I cancel my subscription?
Here are a few ways to locate your subscription to cancel it:
1. In the app, tap the gear icon (top-left) ➜ "Manage Subscription" (opens your app store subscriptions)
2. Through the Google Play Store (Android)
3. Through the Apple Store (iOS / iPhone)
What happens when my subscription expires?
Although you'll lose access to premium features, you can always access and export your data.
What's your refund policy?
You can always get a hassle-free refund for your subscription through the app store if you aren’t satisfied.
For Apple users, refund the subscription within 90 days of purchase. As Apple does not let us process your refund, click here for their refund instructions.
For Android users, refund the subscription here within 48 hours of purchase. If it’s past 48 hours, please contact us for a refund.
How is my data backed up securely?
All your data is synced to the cloud storage. After creating an account, you can access your data from different devices at any time. We use the same encryption technology used by banks and financial institutions. Our servers and your data are hosted on top-tier cloud providers. The industry's best tools are also used to operate the app securely.
What about data privacy?
How can I keep track of business expenses?
You can track business expenses as a team or as an individual. As the team owner, assign roles to control who can view & manage team expenses. When creating expenses, you can customize the category, vendor, payment method, or description.
After your team logs their expenses, organize or create custom reports with the expenses. These shareable reports are available in CSV & PDF formats that you can manage through Excel, Google Sheets, and other spreadsheet software.
Can I download all my receipts and expenses?
You can download all of the receipt image files or download them as a report PDF, along with your expense data.
Can I see a summary of my expenses?
We have a visual summary screen and summary reports so you can view your spending over a certain time period - month, quarter, or year.
How is mileage tracked as an expense item?
Mileage is currently tracked by manually entering a start and end location to log a trip. You can create a custom mileage report specifying the trip details with the associated miles, gas, parking, and toll expenses.
How do I contact support?
If you have any questions or issues, the best way to contact us is through in-app support. In the app, tap the message icon on the top left to send us a message. Including any details or screenshots will help us resolve issues quicker.
If in-app support is not possible, please email us at email@example.com
Do you have phone support?
We do not have phone support at this time.