Frequently Asked Questions

What is Easy Expense?

Easy Expense is a mobile app that helps you track expenses conveniently and efficiently! As a personal and business expense tracker, our receipt scanner transforms receipts into digital expenses. You can also link your bank account to sync, track, and categorize bank transactions!

Once your expenses are added, view a summary or create custom reports with your cloud-stored expenses. Or export your itemized expenses straight to your tax accountant when tax season comes.

Try Easy Expense for free; no credit card required! After your premium trial expires, you’ll still have access to the free features.

How can I keep track of business expenses?

You can track business expenses as a team or as an individual. As the team owner, assign roles to control who can view & manage team expenses. When creating expenses, add a category, vendor, payment method, or note.

After your team logs their expenses, organize or create custom reports with the expenses. These shareable reports are available in CSV & PDF formats that you can manage through Excel, Google Sheets, and other spreadsheet software.

What happens when my subscription expires?

Although you’ll lose access to premium features, you can always access and export your data.

Can I download all my receipts and expenses?

Yes. Enable “Download Images” in the advanced options on the export page. You’ll receive a zipped file containing images of your receipts and expense report.

Can I see a summary of my expenses?

In the “Summary” tab, you can view or download a summary of your expenses through a certain period - month, quarter, or year.

Can I track my trips (mileage) as an expense item?

With our mileage tracker, you can create a mileage report specifying the trip details with the associated miles, gas, parking, and toll expenses.

What's your refund policy?

You can always get a hassle-free refund for your subscription through the app store if you aren’t satisfied.

For Apple users, refund the subscription within 90 days of purchase. As Apple does not let us process your refund, click here for their refund instructions.

For Android users, refund the subscription within 48 hours of purchase. Learn more here. If it’s past 48 hours, please contact us for a refund.

How is my data backed up securely?

All your data is synced to the cloud storage. After creating an account, you can access your data from different devices at any time. We use the same encryption technology used by banks and financial institutions. Our servers and your data are hosted on top-tier cloud providers. The industry's best tools are also used to operate the app securely.

What about data privacy?

Your data belongs to you, which is only accessible using your signup credentials. We do not sell or share your data with 3rd parties. However, we use anonymized aggregated data to improve the service we provide. Check our Privacy Policy for more details!

Where can I find free tax help or tax resources?

If you're a small business owner, self-employed, or an independent contractor, visit our tax tips & resources page

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